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AIG launches Smart Health – 24/7 GP and Health & Wellbeing

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AIG have launched Smart Health. It gives unlimited access to a 24/7 virtual GP as well as a range of other health and wellbeing experts. With any AIG policy, Smart Health is available at no extra cost.

24/7 virtual GP

Managing your health doesn’t always fit in to the 9-5. That’s why when you need a medical appointment, the Smart Health service provides you with unlimited, round the clock access to a GP.

Bookable on the app, you can get a 30-minute slot at a time that suits you - wherever you are in the world. Whether it’s over the phone or via video call, the AIG team are on hand for medical advice, prescriptions or further specialist referral.

Best Doctors - a second medical opinion service

This gives you and your family access to a network of 50,000+ medical specialists with the expert service from Best Doctors.

If you need a second opinion on a complex medical case or if you’re struggling to get a diagnosis, world-leading experts will be on hand to assess your case and provide recommendations for treatment on a wide variety of conditions.

Mental health support

The dedicated team of support staff are available to provide the right support strategy and treatment. They’ll talk to you to get to the bottom of your condition and then recommend the right solution for you.

Whether it’s to help you cope with stress, anxiety, trauma, depression or a recent bereavement, the service is there to help you or one of your family members when you need it.

Health check

The Smart Health online questionnaire supports you in taking proactive steps to manage your health and lifestyle. You can also discover more about your cardiovascular profile or any screening programmes that may suit you.

You’ll get a personalised report that’s unique to you, containing tips for improving medical conditions and nutrition, as well as forming healthy habits for the future.

Fitness programme

Smart Health’s tailored online 4 or 8 week programme, designed by sports coaches and nutrition experts, are an ideal solution to support your health and fitness goals through a combination of diet and exercise.

Whether training for an event or just wanting to lose weight, you’ll get a weekly menu and a daily exercise routine that is designed just for you.

Nutrition consultation

Our nutrition consultation service can be requested either over the phone or online. A team of specialist nutritionists are on hand to give advice on weight loss, pregnancy, food intolerances and much more.

Their expert advice and knowledge will provide you with a personalised plan, including meal plans and weekly menus, all to support you in reaching your nutritional goals.

Source: AIG Your Smart Health toolkit, Customer Sales Aid, 2019

Please note for these insurance products, terms and conditions apply. This information is for summary only. You will receive a full policy document upon application. This policy will set out the terms, conditions and limitations of cover provided under the plan.

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Our expert protection specialists can arrange the correct life insurance policy for you. Speak to our protection specialists - freephone 0800 43 53 49, This email address is being protected from spambots. You need JavaScript enabled to view it. or fill in our online enquiry form.

Lifetime Finance Group Limited trading as Lifetime Planning is an appointed representative of PRIMIS Mortgage Network, a trading name of First Complete Limited which is authorised and regulated by the Financial Conduct Authority. 


Welcome to our latest news and blogs. Lifetime Planning offer a ‘one-stop-shop’ for your mortgage and protection needs. We’ll strive to find you the most suitable mortgage and protection solutions to meet your specific needs. Call us now on 0800 43 53 49 or email us at


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Guest Friday, 15 January 2021